something you need to learn

3.30 how to express our anger?

Today, I went to Modell’s to buy somethings.
The sales clerk can not understand my accent and replied with impatient voice, very pettish and reluctant tone, I can not help but express my anger with my broken English. then i told her bad manner made me angry and i do not want to go to the store again!
She did not care.
When I went to the first floor, i ask the other clerk to express my feeling to the manager, she let me wait until the guard told her manager has left already.
Then, I told to my teacher, Joyce, I would like to learn how to reflect my angerto others in polite way.
Here is her suggestions:

1. what is your name? (and write it down to get her attention)
2. I want to speak to your manager. (keep your temper, if you lose it, you lost.)
3. I will write a letter to the director of Modell's
4. the sales person is rude.
5. I will not buy things from this store again. and I will tell my friends not to buy in your store.
6. I will put on my blog! (I did have a blog)

However, when I rethought the situation , I remember one proverb of Nelson Mandela:
Hatred is like drinking poison and expecting the other person to die!
which means:
Hatred can only hurt youself, not hurt others!
I think God reminds me to forgive other people as the sunday message mentioned!