something you need to learn
3.30 how to express our anger? Today, I went to Modell’s to buy somethings. The sales clerk can not understand my accent and replied with impatient voice, very pettish and reluctant tone, I can not help but express my anger with my broken English. then i told her bad manner made me angry and i do not want to go to the store again! She did not care. When I went to the first floor, i ask the other clerk to express my feeling to the manager, she let me wait until the guard told her manager has left already. Then, I told to my teacher, Joyce, I would like to learn how to reflect my angerto others in polite way. Here is her suggestions: what is your name? (and write it down to get her attention) I want to speak to your manager. (keep your temper, if you lose it, you lost.) I will write a letter to the director of Modell's the sales person is rude. I will not buy things from this store again. and I will tell my friends not to buy in your store. I will put on my blog! (I did have a blog...